inmate Visitation services

Visitation Services

The Henry County Sheriff’s Office uses ICSolutions Advanced Technology to manage inmate visitation services.

There are two types of visitation available:

• Video Visitation (Remote services): Inmates can participate in face-to-face video visits with approved family and friends from anywhere in the world, as long as the visitor has a reliable internet connection and a compatible device.
• In-Person Visitation (On-Site): ICSolutions also allows family and friends to schedule on-site, in-person visits at the HCSO. All visits must comply with the facility’s visitation schedule and any applicable guidelines or restrictions.

All visitations (video or in-person) must be scheduled in advance through ICSolutions platform at JailATM.

Visitation Rules

The inmate and visitors must comply with the following rules:

• Identification & Check-In
  • All visitors must preset a valid passport or U.S./state-issued picture ID.
  • Visitors must report to the upstairs lobby to register for visitation.
  • Visitors are required to check in at the Visitation Desk at least 15 minutes prior to the scheduled visit.
  • Juveniles must be accompanied by a parent, guardian, or custodian and may not be left unattended in the visitation area or lobby.
• Visitation Procedures
  • Only one adult visitor is allowed at a time.
  • Any authorized items intended for the inmate must be turned over to the Inmate Relations Officer before the visit begins.
  • All monetary deposits for inmates must be made using the kiosk machine in the jail lobby.
  • Each visit is limited to 30 minutes. Visitors must exit promptly through the jail lobby at the conclusion of the visit.
• Prohibited Items (The following are not permitted in the visitation area)
  • Food and beverages
  • Purse or bags
  • Cell phones or electronic devices
  • Cameras
  • Drugs, alcohol, or weapons
• Dress Code (Proper attire is required. The following clothing is not permitted)
  • Tank tops, spaghetti straps, bikini tops
  • Short skirts or shorts
  • See-through clothing or revealing/provocative attire
• Conduct and Legal Warning
  • All visitors are subject to search.
  • Visitors must comply with staff instructions at all times.
  • It is a crime to enter the jail under the following conditions:
    • While in possession of a weapon, drug, or alcohol
    • While under the influence of drugs or alcohol
    • To deliver any contraband (e.g. tobacco, drugs, weapon) to an inmate
• Visitation Restrictions
  • Visitation privileges are subject to the inmate’s behavior. Inmates who violate rules may have their visitation rights revoked.
  • Visitors who fail to comply with rules or display inappropriate conduct will be denied future visitation privileges.
  • If you are denied visitation due to an inmate’s behavior or violations, please understand that it is the inmate’s responsibility, not the facility’s.

How to Create an JailATM Account

Click here to create an JailATM account.