inmate account services

Inmate Account

Inmate Canteen is a service provided to friends and family of inmates incarcerated in the Henry County Sheriff’s Office Jail. It is a fast and convenient way to send money to the inmates. The funds are credited to the inmate’s commissary account immediately after the transaction is approved by the credit card company which allows the inmate to purchase commissary and debit phone time. 

Ways to Deposit Funds

There are two ways to deposit funds in an inmate’s account, via the Internet or ATM:

• Internet Setup

To set up an account go to Inmate Canteen to deposit money in an inmate’s account. You will select “Create a User” and enter the required information to create a new account. Ensure to select “Henry County Sheriff’s Office” from the facility menu as the option of the inmate location. To search for an inmate, enter their last name. Visa, Mastercard, or Discover credit cards are the only accepted payment forms.  There is a non-refundable fee of $2.50 or 10% of the deposit amount, whichever is greater charged to all credit card transactions.

• ATM Setup

There are two ATMs located in the main jail lobby of the Henry County Sheriff’s Office. Cash or credit card (Visa, Mastercard, or Discover) are the means to deposit funding in an inmate account.  Search the inmate by last name and deposit accordingly.  For cash deposits, there is a $1.00 fee.  Credit card transactions are charged a non-refundable fee of $2.50 or 10% of the deposit amount, whichever is greater.

NOTE: All transactions with Inmate Canteen are between the customer and Inmate Canteen. The HCSO is not responsible for technical issues, fees, or transaction disputes.

Restrictions

Inmate Canteen Deposit Restrictions

• Cash Deposits: $300 or less
• Internet Deposits: $300 weekly limit

Deposits (Web & Cash): If the inmate has an account balance of $300 or more, deposits will not be allowed on their account until their account balance is below $300. The inmate’s name will not show on the Inmate Canteen device or website if their account balance exceeds $300.

Funds Transfer

Any funds transferred to an inmate will remain property of the inmate.  Upon release or transfer of an inmate, the balance of the inmate account will be returned to the inmate in the form of a debit card. Any inmate being transferred to another facility will have his/her money transferred to that facility.  

If an inmate is released or transferred, any outstanding fees will be deducted from the inmate’s account and the inmate will receive the remaining balance. If an inmate is released from custody and has outstanding debts still owed at the time of release, money will be deducted from the inmate’s account to cover those outstanding debts if the inmate is ever brought back into custody at any time. Funds from an inmate’s account will only be released to an authorized bonding agent to make bond or to the inmate’s attorney of record. If an inmate chooses to release funds, all funds will be released.

Outstanding Fees

Inmate accounts will be charged a reasonable deduction in the following instances:

• Property willfully damaged or destroyed by an inmate during incarceration
• Searching for and apprehending an inmate when he/she escapes or attempts to escape
• Stopping any riot, or other disturbance, in which the inmate is unlawfully involved
• Replacement of a lost or damaged wrist band is $5.00
• Monthly administrative fee for management of inmate funds
• Medical or dental appointment fee of $5.00 per visit 

JailATM Account Setup

Click here to setup a Inmate Canteen Account.