Commendations_Complaints

Commendations & Complaints

Information provided by you helps the agency deliver the best possible law enforcement service to the community of Henry County. Your input will help shape programs, priorities, training, and discipline to maintain our reputation for excellence. Our policy is to give appropriate leadership attention to all public feedback whether it is in the form of a commendation or a complaint.

How Do I Make A Commendation or Complaint?

The Internal Affairs Unit is responsible for receiving citizen’s commendation/complaint. They will accept commendation/complaint through the following means:

• Completing the digital form on the website
• Emailing the complaint or commendation to hcsointernalaffairsunit@co.henry.ga.us
• Calling (770) 288-7164
• Written correspondence or in-person at:
  Henry County Sheriff’s Office
  ATTN: Internal Affairs Unit
  120 Henry Pkwy
  McDonough, GA 30253

What Happens After I Make A Commendation or Complaint?

The HCSO is happy to assist you with your concerns. To investigate your inquiry, it is imperative that you provide us with as many details as possible. When it is a complaint, it will be assigned to a supervisor, manager, or an investigator for fact-finding purposes. We will provide our due diligence in thoroughly investigating any complaints we receive. If the investigation is validated, appropriate actions will be taken and a letter regarding the outcome will be mailed to the complainant. When it is a commendation, we will recognize the officer or deputy that received the recognition.

Hours of Operation

Internal Affairs Office is open to the public from 8am-4pm, excluding holidays.